SPEAKERS PANEL
ARBER DEVA, LUFTHANSA, Senior Director, Head of Direct Distribution Solutions at Lufthansa Group |
Austrian Airlines, Lufthansa, SWISS
ROLAND JAGGI, AEGEAN AIRLINES, CCO
PHILIPP MICALLEF, ADVISOR, FORMERLY CEO AT AIR MALTA, SITA, ORANGE, OLIVETTI
SPEAKERS
ALEXANDER VON BERNSTORFF, INTERES, DIRECTOR AIRLINE SOLUTIONS, PREVIOUSLY LUFTHANSA
DAVID FRIDERICI, IBS SOFTWARE SERVICES, VP & HEAD OF PRODUCT MANAGEMENT AIRLINE TRAVEL
SERVICES
MODERATOR
OLIVIER HOURS, IATA, HEAD NEW DISTRIBUTION CAPABILITY (NDC), ENGAGEMENT AND ADOPTION
We all know and experience it, no one really talks about it: distribution is one of the big limitations to digital transformation and to meet the “new normal” in terms of customer and staff expectations. Decades old systems create barriers and influence processes which can seem absurd from today’s consumers’ perspectives. What changes are really possible? What are the barriers? How can decision makers tackle this last frontier? We create the opportunity to ask thought leaders and true professionals in the industry about underlying issues and scenarios to create a distribution ready for the future.
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