What decision makers need to know

EPISODE: HAC18

SPEAKERS PANEL
ARBER DEVA, LUFTHANSA, Senior Director, Head of Direct Distribution Solutions at Lufthansa Group |
Austrian Airlines, Lufthansa, SWISS
ROLAND JAGGI, AEGEAN AIRLINES, CCO
PHILIPP MICALLEF, ADVISOR, FORMERLY CEO AT AIR MALTA, SITA, ORANGE, OLIVETTI
SPEAKERS
ALEXANDER VON BERNSTORFF, INTERES, DIRECTOR AIRLINE SOLUTIONS, PREVIOUSLY LUFTHANSA
DAVID FRIDERICI, IBS SOFTWARE SERVICES, VP & HEAD OF PRODUCT MANAGEMENT AIRLINE TRAVEL
SERVICES
MODERATOR
OLIVIER HOURS, IATA, HEAD NEW DISTRIBUTION CAPABILITY (NDC), ENGAGEMENT AND ADOPTION

Show notes

REDEFINING DISTRIBUTION - WHAT DECISION MAKERS NEED TO KNOW

We all know and experience it, no one really talks about it: distribution is one of the big limitations to digital transformation and to meet the “new normal” in terms of customer and staff expectations. Decades old systems create barriers and influence processes which can seem absurd from today’s consumers’ perspectives. What changes are really possible? What are the barriers? How can decision makers tackle this last frontier? We create the opportunity to ask thought leaders and true professionals in the industry about underlying issues and scenarios to create a distribution ready for the future.

All Episodes

HAC23 – Where to from here

SPEAKERS: MIGNON BUCKINGHAM, COLLINSON, CHIEF CORPORATE STRATEGY OFFICER WARD DECALUWE, BRUSSELS AIRPORT COMPANY, DIRECTOR SPECIAL PROJECTS, PREVIOUSLY DIRECTOR PASSENGER EXPERIENCE PHILIPP MICALLEF, ADVISOR, FORMERLY CEO AT AIR MALTA, SITA, ORANGE,…

HAC18 – What decision makers need to know

SPEAKERS PANEL: ARBER DEVA, LUFTHANSA, Senior Director, Head of Direct Distribution Solutions at Lufthansa Group | Austrian Airlines, Lufthansa, SWISS ROLAND JAGGI, AEGEAN AIRLINES, CCO PHILIPP MICALLEF, ADVISOR, FORMERLY CEO…

HAC10 – Retail and customer experience stories

SPEAKERS: SIMONE VAN NEERVEN, VUELING, HEAD OF INNOVATION | THNK-er | WARD DECALUWE, BRUSSELS AIRPORT COMPANY, DIRECTOR SPECIAL PROJECTS, PREVIOUSLY DIRECTOR PASSENGER EXPERIENCE ALEXANDER VON BERNSTORFF, INTERES, DIRECTOR AIRLINE SOLUTIONS,…

HAC03 – Grand Opening Panel: No Limits

SPEAKERS: WYBCKE MEIER, TUI CRUISES, CEO AMIR AMIDI, PLUG&PLAY, MANAGING PARTNER I TRAVEL&HOSPITALITY CENTER OF INNOVATION MICHAEL EGGENSCHWILER, HAMBURG AIRPORT, CEO MICHAEL HUYHN, BRANCHSPACE, FOUNDER & CEO #thinkfuture
Subscribe to

Mobility Show: Bewegende Innovationen

Or subscribe with your favorite app by using the address below